Dokus Terms of Use

Version 1.7, effective October 12, 2026

By using Dokus, you agree to these Terms. Please read them carefully.

What Dokus is

Dokus is a personal wallet for keeping digital copies of your identity documents on your Apple devices (iPhone, iPad and Mac). We grant you a personal, non-transferable, non-exclusive license to use the app.

Dokus doesn't issue documents: it keeps copies of documents you already have. Whether a copy is accepted is always up to whoever asks for it.

Sharing and watermark

When you export or share a document, Dokus lets you add a watermark. When you turn it on, it works as a best-effort measure to discourage improper reuse of the copy. It is not a foolproof technical barrier, and we are not liable for:

misuse by third parties of a document after it has been shared;
attempts by any outside party to remove or tamper with the watermark;
the document's validity with third parties because of the watermark's presence;
QR code or barcode reading failures caused by the watermark.

Once a document leaves Dokus, whether by email, message, print, or any other means, we have no way of knowing who received it, nor any way to protect it or guarantee its privacy. From that point on, responsibility rests with whoever shares and whoever receives the file.

Expiry dates and reminders

Dokus can remind you before a document expires (a Dokus+ feature). The date is the one you enter, and the reminders are local notifications scheduled on the device you set it on. They are a convenience, not a guarantee: a wrong or missing date, notifications turned off for Dokus, a device that is off, or a system that delays or drops a notification will each keep a reminder from arriving. Keeping track of when your documents expire remains yours.

Your responsibility

You are responsible for the documents you keep and for maintaining your own backups. Because we never hold a copy of your files, we cannot recover them for you under any circumstances: if you lose your device without a backup, forget your device passcode, or uninstall the app; and, for documents kept in iCloud through Sync, if that data is lost on Apple's side, if you switch to a different Apple Account (your documents do not move with you), or if you lose access to your Apple Account. Keep your own backups accordingly.
Use Dokus only for documents that are yours or that you have been authorized to hold.
Dokus was made to keep your identity documents and other legitimate personal documents. We do not review what you keep, and we are not responsible for the type of content stored. Using the app to store illegal or fraudulent material, or material that infringes the rights of others, is prohibited, and that responsibility is always yours.
Keep Face ID or Touch ID and your device passcode protected: that is your main layer of security.

Purchases

The paid features are unlocked by Dokus+, which is sold in three ways that unlock the same features:

Monthly or yearly, as a subscription that renews automatically until you cancel it.
Lifetime, as a one-time purchase: a single charge, and nothing renews.

Billing is handled through your App Store account (Apple Account); we never receive your payment details.

For a subscription:

Payment is charged to your Apple Account when you confirm the purchase.
It renews automatically for another period of the same length unless automatic renewal is turned off at least 24 hours before the current period ends. The renewal is charged within the 24 hours before the period ends.
You can manage or cancel it at any time in your Apple Account settings, under Subscriptions. Cancelling stops the next renewal, and Dokus+ stays on until the end of the period you have already paid for.
An introductory offer, when one is offered (a free trial, or a lower price for the first period), is available once per Apple Account, to people who have not subscribed to Dokus+ before. When it ends, the subscription renews at the regular price shown when you subscribed, unless automatic renewal is turned off at least 24 hours before the offer ends.
If the price of a subscription rises, Apple tells you before it applies, and asks for your agreement where its rules or the law require it.
Buying the lifetime while a subscription is running does not cancel the subscription. Cancel it yourself in your Apple Account settings so it is not charged again.

For every purchase:

Dokus+ is tied to your Apple Account, and it covers your Apple devices: buying it on one unlocks it on the others signed in to the same account. Reinstalling the app or setting up a new device doesn't require paying again: use Restore Purchases inside the app.
Refunds are handled by Apple, under the App Store's own rules.
Prices may vary by region and may change for future purchases and future subscription periods; a lifetime purchase already made is never charged again.

The free plan has a document limit and features, shown in the app. When Dokus+ ends (for example, when a subscription or a free trial ends, or after a refund), the free plan applies again to your whole wallet, including documents added while you had Dokus+. Ending Dokus+ never deletes your documents; you can remove them yourself at any time.

Disclaimer of warranties

Dokus is provided "as is," without warranties of any kind. We do not guarantee that the app will be error-free or always available.

Limitation of liability

To the maximum extent permitted by law, we are not liable for data loss, indirect damages, or lost profits arising from use of the app. Nothing in these Terms limits liabilities that cannot be excluded by law.

App Store use

These Terms incorporate, where applicable, Apple's Licensed Application End User License Agreement. Apple is not a party to these Terms and has no responsibility for the app.

Ratings and reviews

A review you write about Dokus on the App Store is public. By using Dokus you agree that we may reproduce it, in full or summarized, together with the nickname the App Store shows, on dokus.app and in material about the app.

You can also send a review through the form on dokus.app. It is published there after moderation, with the display name you choose, and by sending it you agree to that publication. Moderation removes only spam, abuse, off-topic text and personal data, never a review because of its rating. A review from someone who knows the Dokus team is shown with a tag that says so. Don't include personal data in a review, yours or anyone else's: a review that contains it is not published.

Wherever you wrote your review, a summary can make it shorter, but it never changes your rating or what you said. We never pay for reviews.

If you would rather we did not show a review of yours, write to contact@dokus.app and we will take it down. For an App Store review, that removes it from our site, not from the App Store, where only you can delete it.

Minors

Dokus is not intended for minors.

Changes to these Terms

We may update these Terms; the date at the top indicates the current version. Significant changes will be announced inside the app.

Governing law

These Terms are governed by the laws of Brazil, without prejudice to the rights granted to you by the law of your country of residence.

Contact

contact@dokus.app